Archive | February, 2013

Emotional intelligence and the leadership bubble

Studies show that EI [emotional intelligence] often outperforms IQ. Skilled knowledge workers are rarely managed; they choose to follow a leader they trust and respect – or they don’t. Many leaders seem to live in a bubble made of one-way glass. They don’t recognize or respond to the EI leadership needs of those around them, […]

Zip It! The Incessant Talker at Work

What to do About Colleagues Who Talk Too Much Every group has at least one – the colleague who uses 500 words when 20 would do; who holds others captive until their eyes glaze over. An executive recently referred to this as “taking me on a journey I didn’t sign up for and don’t have […]